- Provider - Hilltown Elder Network (HEN)

Address: (See Map)

Hilltown CDC
P.O. Box 17
Chesterfield, MA 01012

Contact Information:

Phone: (413) 296-4536 x120
Website: http://www.hilltowncdc.org/hen
Email: staff@hilltowncdc.org


Hilltown Community Development Corporation (CDC) seeks to improve the quality of life for Hilltown residents by addressing economic, housing, educational, social and community needs while preserving the rural character of the area.

To advance our mission:
•We identify community needs through public participation, and we support appropriate solutions.
•We seek and sponsor programs that promote economic and social equality.
•We actively develop programs to help create opportunities for Hilltown residents.
•We advocate for services for Hilltown residents in particular and rural communities in general.
•We serve all who live and/or work in the Hilltowns, emphasizing support for low- to moderate-income residents and businesses

Hilltown Elder Network (HEN)is a part of Hilltown CDC. HEN provides supportive services to eligible elders in seven hilltowns to help maintain safety and independence. Services include indoor chores, housework, laundry, transportation, general support and advocacy, meal preparation, snow removal and grocery shopping. Funds for remodeling or home improvements may be available through town block grants. The Companion Hope Program offers in-home nursing services. Personal, business and criminal background checks are completed on every caregiver

To receive HEN assistance, elders must be at least 60 years old, must meet household income criteria, and must have depleted or become ineligible for other forms of assistance, such as State Home Care. HEN assistance is not always available in every town.

A participant’s eligibility is determined during the intake process. An over-income applicant may use HEN to locate a screened, experienced, local caregiver who will provide services for private payment.

HEN Caregivers are trained local residents who are paid for their services. Each caregiver is reference-screened and CORI-checked. HEN services do not include personal care. About 45 HEN Caregivers work regularly. Regional coordination and supervision is accomplished through Town Coordinators. HEN services are available during off hours, on weekends and during bad weather when most for-profit providers cannot be consistently reliable. HEN coordinates fully with other provider agencies, such as Area Agencies on Aging and Visiting Nurse Associations, so as to limit duplication and maximize the impact of services.

For further information contact your Town Coordinator or call the Hilltown CDC HEN Program office at 413-296-4536 ext. 120.

Service Categories

Home Care Services - Referral, Information

Geographic Areas Served

  • Cities Chesterfield, Cummington, Goshen, Plainfield, Westhampton, Williamsburg, Worthington

Organization Contacts

See below for various contacts
Phone: (413) 296-4536 x120

Telephone Numbers

  • Main: (413) 296-4536 x120

Languages Spoken

  • English

Accessibility Features

  • Handicap Accessible


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Organization Products and Services
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Last Update Date: 09/20/2018

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