- Provider - Franklin/Hampshire Career Center

Address: (See Map)

131 West Main Street
Suite 2, 2nd Floor
Orange, MA 01364

Contact Information:

Phone: (413) 774-4361
Fax: (413) 774-2954
Website: http://www.fhcc-onestop.com/
Email: info@fhcareers.org


Franklin Hampshire Career Center supports and promotes workforce and economic development in the region through the delivery of quality employment, training and education services that are responsive to and meet the needs of job seekers and employers. The Franklin Hampshire Career Center provides employment and training services at no charge to job seekers and businesses in Massachusetts' Franklin and Hampshire Counties. We have offices in Greenfield, an Access Point at the Forbes Libray in Northampton and in Orange at the Orange Innovation Center/Literacy Project Office. Whether you are looking to improve your job qualifications, explore a different profession, find a new career or hire an employee, we can help.

Hours of Operation in Greenfield: Monday - Thursday 8:30am - 4:30 pm; Friday 9:30 - 4:30 pm; Access Point in Orange: Thursdays from 8:30am - 12:30pm and 1:30pm - 4:00 p.m Please check the Northampton calendar to determine the hours of operations and services offered on a weekly basis or call the Greenfield Office to reach a staff person (413-774-4361).

Program Name: WIOA Title I Dislocated Workers Eligibility: Customers who are laid off or terminated from their last position, and are able to collect Unemployment Insurance (unless they’ve had insufficient earnings), or a small business owner who closed their business due to economic conditions. Ages 18 and up. Program offers: Eligible customers can receive enhanced services (including assessment, career counseling, in depth job search and others). Customers may also be eligible for training assistance purchased through the Individual Training Accounts (ITA) system including Certificate programs at Community Colleges, CNA, Class A and B tractor trailer licenses, computer courses and more. How does a customer obtain services? Customers complete a Workforce Innovation and Opportunities Act (WIOA) eligibility form at reception and sign up for an Information session. Customers are pre-screened for program eligibility and assigned an Orientation date. This process takes time and is popular in the current economy.

Services available to Job-seekers include: job search assistance and access to online job listings, career counseling, coaching on job search skills, workshops on a variety of job search strategies, access to resources including PCs, reference materials, resume building software, and economic data, networking groups, unemployment insurance walk-in services, Green Careers Tools and Resources, referrals to Dress for Success

Franklin Hampshire Career Center’s resource room in Greenfield are equipped with: personal computer workstations with internet access, Microsoft Office Suite software, TTY phone, a standard telephone, copier, fax machine, job posting books, resume, cover letter, and related reference books, newspapers, training catalogs from various schools, brochure station and various employment related handouts. All of these resources are available to job seekers free of charge for employment and training search activities.

Each office location also has a computer lab. Our labs are equipped with the full suite of Microsoft Office applications and typing tutorials. A variety of basic computer workshops are available at no cost to registered job seekers throughout the academic calendar year. Please click on our News & Calendar page for a complete listing of events at each Career Center.

Services for Employers include: access to qualified applicants, applicant pre-screening, posting of jobs, assistance with small and large-scale recruitment activities, assistance with planning job fairs, testing and assessment of job candidates, targeted mailings, event space available; e.g. Job Fairs and Recruitments, labor market information

If you’re not sure of what kind of work to seek, beginning with a Self-Assessment of your interests, values and skills can help you make choices and broaden your career plans particularly if you’re transitioning from one job, or place in your life, to another. The spiral staircase in the adjacent picture is a metaphor for your career or life. Each new decision you make concerning your career, finding a new job, or giving greater attention to situations in your life, advances you a step further ahead in your life.

There are many assessment tools available online and at the Career Center to help you identify your, interests, values, skills and personality traits.

Interest inventories help you to identify a career by observing consistent patterns of interest. Exploration of your interests helps with choosing careers that are rewarding.

Value surveys are useful because our values are central to every career decision. As you make decisions about entering a particular career, identify the values that are important to you. A values clarification exercise can help you rate & prioritize the importance of each value.

Personality inventories help you identify your unique personality profile. Your personality preferences will help determine what environment is a good fit for you. The most commonly used personality type instruments are the Myers-Briggs Type Indicator and the Self Directed Search (SDS). Both of these inventories are offered by the Career Center.

Skill inventories help identify the skills you need to acquire as well as the skills you can transfer to a new career. Are you using your skills and abilities in a satisfying way? There are several types of skills to assess.

There are also free assessment instruments on the web, in books and at the Career Center. Free O’Net inventories are available at www.mass.gov/dwd.

Service Categories

Programs & Resources - Referral

Geographic Areas Served

  • Cities Amherst, Blandford, Chester, Chesterfield, Cummington, Easthampton, Goshen, Granville, Hadley, Hatfield, Huntington, Middlefield, Montgomery, Northampton, Pelham, Plainfield, Russell, Southampton, Southwick, Tolland, Westfield, Westhampton, Williamsburg, Worthington

Organization Contacts

Edie Smith
Phone: (413) 774-4361

Telephone Numbers

  • Main: (413) 774-4361
  • Fax: (413) 774-2954

Languages Spoken

  • English


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Last Update Date: 08/31/2018

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