- Provider - Elder Services of Berkshire County, Inc.

Address: (See Map)

877 South St Ste 4E
Pittsfield, MA 01201

Mailing Address

877 South St Ste 4E
Pittsfield, MA 01201

Contact Information:

Phone: (413) 499-0524
Fax: (413) 442-6443
Toll Free: (800) 544-5242
Website: http://www.esbci.org/
Email: iandr@esbci.org


Aging Services Access Point for Berkshire County
Intake Procedure: call and ask for the Information & Referral Dept

Eligibility: 60 yrs and over for most services; under 60 diagnosed w/alzheimer's-related cognitive impairment and Medicaid eligible for special programs; some programs have income guidelines

ESBC is a private non-profit agency providing home care services to elders residing in Berkshire County. Its goal is to enable elders to maintain their dignity and independence by providing a large variety of services and programs. In addition to service programs listed below ESBC offers: Information & Referral, in-home care, Meals On Wheels, family caregiver support, volunteer transportation, trainings & education programs, Nursing Home Ombudsman Program, nursing home screenings, bimonthly Berkshire Senior Newspaper, monthly Berkshire Senior TV program. I & R maintains a computer database on programs that serve elders. In addition, the I&R dept will assess a caller's needs and make appropriate referrals to programs and agencies that can best meet those needs.

Last formal update: 2/2020

Service Categories

Abuse and Protection Services - Referral, Adaptive Equipment, ADH Initial Determination, Administrative Task Fee, Adult Day Health MFCSP, Adult Foster Care - Level I, Adult Foster Care - Level I Alternative Placement, Adult Foster Care - Level I MLOA, Adult Foster Care - Level I NMLOA, Adult Foster Care - Level II, Adult Foster Care - Level II Alternative Placement, Adult Foster Care - Level II MLOA, Adult Foster Care - Level II NMLOA, AFC Initial Determination, Afterschool/Daycare MFCSP, Alzheimer's/Dementia Coaching MFCSP, ANCHOR Only, ANCHOR Supplement, ASAP COVID-19 Provider Sustainability, Assisted Living MFCSP, Bill Payer, Campership MFCSP, Care Coordination (Monthly), Care Coordination (Monthly) - Tier 1, Care Coordination (Monthly) - Tier 2, Care Coordination (Monthly) - Tier 3, Care Transitions, Caregiver Access Assistance MFCSP, Caregiver Counseling MFCSP, Caregiver Services, Caregiver Services, Caregiver Services, Caregiver Support Group MFCSP, Caregiver Training & Education - Powerful Tools, Caregiver Training/Education Powerful Tools MFCSP, Caregiver Training/Education Savvy Caregiver MFCSP, Caring Homes Initial Determination, Caring Homes Re-Determination, Case Management, CCTP Family/Informal Support Communication, CCTP Home Visit, CCTP Home Visit - More Than 3 Days from Discharge, CCTP Home Visit - Within 3 Day of Discharge, CCTP Review of Discharge Checklist, CCTP Travel to/from Face to Face, Chore MFCSP, Coleman Coaching, Companion, Companion - 42+, Companion - 42+ Nights, Companion - 42+ Nights/Weekends, Companion - 42+ Weekends, Companion - Alt Rate 1, Companion - Alt Rate 2, Companion - Cluster, Companion - Discount, Companion - Discount 2, Companion - Discount 3, Companion - Premium, Companion - Supportive Housing, Companion MFCSP, Completion of MH Application for Redeterm. (SCO), Congregate Meal Lunch Basic Hot, Congregate Meals, Consumer Directed Services, Counseling, Counseling/Professional Therapy MFCSP, COVID - Assistive Technology, COVID - Bulk Meal Supper (7 day), COVID - Prepaid Phone, Data, Internet Card, COVID Bulk - Cleaning Supplies, COVID Bulk - Delivery Equipment/Insulated Bags, COVID Bulk - Personal Hygiene Supplies, COVID Bulk - Personal Protective Equipment (PPE), Diagnosis Red Flags, Discharge - 01 - Nursing Facility, Discharge - 02 - Intermediate Care Facility / MR, Discharge - 03 - IMDs (age-limited), Discharge - 04 - Chronic Hospital, Discharge - 04 - Other, Discharge - 04 - Public Health Hospital, Discharge - 04 - Rehabilitation Hospital, Durable Equipment, ECOP - NW Initial Determination, ECOP - NW Re-Determination, Education -Arthritis Foundation Tai Chi Program, Education -Arthritis Self-Management Program, Education -Better Choices/Health, Education -Cancer: Thriving and Surviving, Education -Chronic Disease Self Management Program, Education -Chronic Pain Self-Management Program, Education -Diabetes Self Management Program, Education -Enhanced Wellness, Education -EnhanceFitness, Education -Healthy Eating, Education -Healthy Ideas, Education -Matter of Balance, Education -MedOptz, Education -PEARLS, Education -Positive Self-Mgmt Program for HIV, Education -Silver Sneakers, Education -Spanish Chronic Disease Self-Mgmt Prgm, Education -Spanish Diabetes Self-Mgmt Program, Education -Strong for Life, Education -Tai Chi: Moving for Better Balance, Electronic Comfort Pet (ECP), Email Contact, Emergency Assistance - Referral, Employment Assistance, Environmental Adaptations/Home Modifications MFCSP, Evaluation, Evaluation (PCA), Face to Face Contact, Frequent Elderly Health Issues - Referral, FY20/FY21 Homemaker Supplemental, FY20/FY21 Personal Care Supplemental, GAFC (Per Diem), GAFC Initial Determination, Goods & Services, Grocery Shopping & Delivery MFCSP, Group Outreach, Group Outreach MFCSP, HDM Meal Emergency Meal, HDM Meal Emergency Meal - RDA, HDM Meal Lunch Weekday Cold/Frozen Therapeutic, HDM Meal Lunch Weekday Frozen, HDM Meal Lunch Weekday Hot, HDM Meal Supper Weekday Cold, HDM Meal Supplement - Regular, HDM Meal Weekend or Holiday Cold, HDM Meal Weekend or Holiday Frozen, Health Insurance Benefits Counseling, Home Care Services - Referral, Home Health Aide MFCSP, Home Visit Fee Only (SCO), Homemaker, Homemaker - 42+, Homemaker - 42+ Nights, Homemaker - 42+ Nights/Weekends, Homemaker - 42+ Weekends, Homemaker - Alt Rate 1, Homemaker - Alt Rate 2, Homemaker - Cluster, Homemaker - Cluster Private Pay, Homemaker - Common Areas, Homemaker - Complex, Homemaker - Discount, Homemaker - Discount 2, Homemaker - Discount 3, Homemaker - Nights, Homemaker - Nights and Weekends, Homemaker - Premium, Homemaker - Private Pay, Homemaker - Supportive Housing, Homemaker - Supportive Housing Private Pay, Homemaker - Weekends, Homemaker MFCSP, Hospital Admission, Hospital Discharge (CCTP), Information, Intake and Assessment (AFC), Intake and Orientation, Intake and Orientation (Consumer Directed Svcs), Intake and Orientation (PCA), Intensive Care Management, Laundry MFCSP, Level 1 Visit (SCO), Medical Supplies MFCSP, Medication Reconciliation, Mental Health Case Management, Mental Health Rapid Response, MFP - In-Patient (less than 30 days), MFP - Re-Institutionalization (30 days or more), Multimedia Outreach, NF AIH Initial Determination, NF Community Initial Determination, NF Continuation of Stay Determination, NF Conversion Initial Determination, NF Non-AIH Initial Determination, NF Retrospective Inital Determination, NF Short Term Review Determination, NF Transfer (NF to NF) Determination, Nursing Home MFCSP, Nutrition Counseling, Nutrition Education, Occupational Therapy (AFC), One Time Basic Necessities, Options Counseling - Email, Options Counseling - Face to Face, Options Counseling - Professional Consult - CSSM, Options Counseling - Telephone, Options Counseling - Virtual, Other Respite Services MFCSP, Other Supplemental Services MFCSP, Other Supportive Services, Outreach, PACE Initial Determination, PERS Prior Authorization, Personal Care, Personal Care - Discount, Personal Care - 42+, Personal Care - 42+ Nights, Personal Care - 42+ Nights/Weekends, Personal Care - 42+ Weekends, Personal Care - Alt Rate 1, Personal Care - Alt Rate 2, Personal Care - Cluster, Personal Care - Cluster Private Pay, Personal Care - Complex, Personal Care - Discount 2, Personal Care - Discount 3, Personal Care - Nights, Personal Care - Nights and Weekends, Personal Care - Premium, Personal Care - Private Pay, Personal Care - Supportive Housing, Personal Care - Supportive Housing Private Pay, Personal Care - Weekends, Personal Care MFCSP, Personal Health Record, Placement Services, Print Media Outreach, Print Media Outreach MFCSP, Professional Services, Professional Services - Referral, Re-evaluation, Re-evaluation (PCA), Rep Payee, Resources, Respite - Adult Day Health, Respite - Adult Foster Care, Respite - Assisted Living, Respite - Hospital, Respite - In Home, Respite - Rest Home, Respite Service Scholarships/Subsidies, Respite Services, Scholarship for Respite Services MFCSP, Scholarship for Supplemental Services MFCSP, Screening/ADH Conversion, Screening/AFC Conversion, Screening/CSSM, Screening/GAFC Conversion, Screening/Home Health Initial, Screening/Home Health Reassessment, Skills Training, Skills Training (Consumer Directed Svcs), Skills Training (PCA), Social Day Health MFCSP, Social Media Outreach MFCSP, Specialized Housing - Referral, Supplemental Service Scholarships/Subsidies, Support Groups, Supportive Home Care Aide MFCSP, Telephone Contact, Telephone Contact (after 3 Days CCTP Discharge), Transitional Assistance, Transportation, Transportation (per Mile), Transportation (Round Trip), Transportation Chair Car MFCSP, Transportation MFCSP, Travel - to/from Face to Face, TV & Radio Outreach MFCSP, Volunteer Shopper, Waiver Initial Determination, Waiver Re-determination, Wanderer Locator MFCSP

Geographic Areas Served

  • Cities Adams, Alford, Ashley Falls, Becket, Cheshire, Clarksburg, Dalton, Drury, East Otis, Egremont, Florida, Great Barrington, Hancock, Hinsdale, Housatonic, Lanesboro, Lee, Lenox, Lenox Dale, Mill River, Monterey, Mt. Washington, New Ashford, New Marlborough, North Adams, North Egremont, Otis, Peru, Pittsfield, Richmond, Sandisfield, Savoy, Sheffield, South Egremont, Southfield, Stockbridge, Tyringham, Washington, West Otis, West Stockbridge, Williamstown, Windsor

Organization Contacts

Information & Referral Dept
Phone: (413) 499-0524
Email: iandr@esbci.org

Telephone Numbers

  • Fax: (413) 442-6443
  • Toll free in state: (800) 544-5242
  • Main: (413) 499-0524

Hours of Operation

  • Monday: 9:00 AM-5:00 PM
  • Tuesday: 9:00 AM-5:00 PM
  • Wednesday: 9:00 AM-5:00 PM
  • Thursday: 9:00 AM-5:00 PM
  • Friday: 9:00 AM-5:00 PM

Languages Spoken

  • English

Organization Products and Services
This organzation has not listed any products or services.

Last Update Date: 03/11/2021

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