Victims or witnesses of crimes may contact VWAU after the Court Clerk issues a criminal complaint or an arrest is made, or VWAU may contact them first. Clients may drop-in, although appointments are preferred.*
Anyone who is the victim of a crime, also witnesses.
Hours of Operation:
Monday - Friday 8:30 am - 4:30 pm. Satellite offices, Greenfield (413) 586-9382, Orange (978) 544-7376, and Hadley (413) 584-9831
This agency offers legal advocacy in the form of information & education regarding court processes & expectations, case status notification, victim's compensation & restitution information, social service referrals (for emergency shelter, psychotherapy, counseling or other services) & restraining orders. VWAU assists victims of such crimes as assault and battery, kidnapping, rape or other sexual assaults, assault with intent to murder, breaking and entering, robbery, etc. Social service referrals are made for clients who need emergency shelter, psychotherapy, counseling or other services. They will also assist citizens filing private complaints or restraining orders, prepare individuals who will be giving testimony, accompany them through the court process, and attempt to get victim reimbursed for out-of-pocket expenses caused by the crime. Information regarding the court, including explanation of each proceeding, discussion of victim's and witnesses' roles, preparation for testifying, and description of courtroom procedures are all offered as well. Satellite offices in Ware 413-967-3711, Greenfield 413-774-3186, Orange 978-544-7376 and Hadley 413-584-9831.
*Victims of violent crimes may also contact VWAU prior to criminal complaints being issued for information and assistance.
Towns Served: Hampshire and Franklin Counties, town of Athol in Worcester County. Handicapped accessible - Yes,