- Provider - Family Outreach Project

Address: (See Map)

401 Main St Street #12
Amherst, MA 01002

Contact Information:

Phone: (413) 549-5548
Website: http://www.chd.org/familyoutreach
Email: familyoutreach@chd.org


reviewed by HVES 3/15/16

Family Outreach of Amherst (FOA) is the safety net for low-income families in Amherst and the surrounding communities. We are unique in our ability to address all the issues struggling families face: mental health, domestic violence, addiction, housing, and life skills. We believe the families we work with are experts in their own lives and should be active participants in creating change in their lives. See below for the services we provide and ways to support FOA. - See more at: http://chd.org/child-adolescent-and-family-services/educational-developmental-support-services/family-outreach-amherst/#sthash.Fw8oO5EI.dpuf

Family Outreach of Amherst’s Services:
Home Visiting Our home visiting program helps more than 100 low-income families each year. We stabilize and support families struggling with life skills, help with issues such as parenting, budgeting and conflict resolution, and help parents access services they need.

Crisis Intervention FOA responds to calls from mothers in crisis, and takes referrals from school counselors, local physicians, and other agencies. FOA caseworkers identify community resources required to resolve the crisis and then help to address the issues that brought about the crisis.

Advocacy FOA provides short-term assistance on specific issues such as mediation with a landlord or a utility company, access to childcare and assistance with health emergencies.

Case Management FOA caseworkers provide ongoing weekly support to struggling families. Services include securing financial benefits, providing transportation to doctors’ offices and other appointments, life skills counseling, housing advocacy, parenting support, and accessing proper health care.

Information and Referrals FOA responds to calls from families seeking help from resources within our community. Caseworkers assess a caller’s needs and then make referrals to appropriate community agencies. Strive to Thrive Program FOA’s newest program, Strive to Thrive, helps people create more stable lives for themselves and their families through moving in the direction of their goals. Goals range between employment, education, and/or community engagement opportunities. Click here to learn more - See more at: http://chd.org/child-adolescent-and-family-services/educational-developmental-support-services/family-outreach-amherst/#sthash.Fw8oO5EI.dpuf

Intake Procedure:
Referrals accepted or call yourself
Parents in need who live in Amherst
Hours of Operation:
M-F 9am-5pm, but doing outreach most of the time leave message if no one in.
Notes 1:
The Family Outreach Project provides assistance to Amherst residents with childcare and parenting issues, medical and mental health issues, education and employment counseling and help in finding appropriate housing.
Notes 2:
The agency's programs are funded by grants and staff can assist clients with a wide range of issues, including coordination of services and referrals to other agencies and programs if appropriate.
Notes 3:
Handicapped Accessible

Service Categories

Hospitals and Clinics, Hospitals, Clinics & Health Centers - Referral, Physicians & Specialists - Referral

Geographic Areas Served

  • Cities Amherst

Telephone Numbers

  • Business: (413) 549-5548
  • Business Fax: (413) 549-6087

Hours of Operation

  • Monday: 9:00 AM-5:00 PM
  • Tuesday: 9:00 AM-5:00 PM
  • Wednesday: 9:00 AM-5:00 PM
  • Thursday: 9:00 AM-5:00 PM
  • Friday: 9:00 AM-5:00 PM


This organization has no sites

Organization Products and Services
This organzation has not listed any products or services.

Last Update Date: 11/19/2018

Request to Update Provider Information