- Provider - Ombudsman Program - Esbc

Contact Information:

Website: http://www.esbci.org/

Description:

Intake Procedure:
Call Elder Services - ask for Dorinda Gamberdella
Eligibility:
Receive complaints made by or on behalf of the nursing or rest home residents
Hours of Operation:
8am - 5pm Monday-Friday
Notes 1:
Massachusetts' Ombudsman Program provides regular visitation to residents of long term care facilities. These visits are made to ensure that residents are not suffering any loss of personal dignity or their legal rights and are receiving a high quality of care. Ombudspersons investigate residents' complaints or concerns and work to resolve them. Ombudspersons are trained and certified by the Massachussets' Executive Office of Elder Affairs. Long Term Care Facilities include all Skilled Nursing H

Hours of Operation

  • Monday: 8:00 AM-5:00 PM
  • Tuesday: 8:00 AM-5:00 PM
  • Wednesday: 8:00 AM-5:00 PM
  • Thursday: 8:00 AM-5:00 PM
  • Friday: 8:00 AM-5:00 PM

Organization Products and Services
This organzation has not listed any products or services.

Last Update Date: 05/01/2009

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