Elder Services is a private, non profit agency whose mission is to provide frail elders with services in the home that will enable them to live independently, preventing and postponing the need for institutional care.
Elder abuse is defined as the act or omission, which results in serious physical or emotional injury of an elder or financial exploitation of an elder in the community. The law includes self neglect. An elder is defined as an individual who is 60 years of age or older.
Interventions provided by the Protective Service staff include, but are not limited to, receiving reports of adult abuse, exploitation, or neglect, investigating these reports, case planning, monitoring and evaluation. In addition to casework services, staff may provide or arrange for the provision of medical, social, economic, legal, housing, law enforcement, or other protective, emergency or supportive services.
If you need to report a case of elder abuse then you should call the statewide 24-hour hot line at 1-800-922-2275. This agency is designated by the Commonwealth of Massachusetts to deal with all complaints of elder abuse. Mandated reporters are required to follow up on all verbal reports with a written report. Elder Services investigates reports of abuse and provides protective services to elders who reside in the following towns: Auburn, Barre, Boylston, Grafton, Hardwick, Holden, Hudson, Leicester, Marlborough, Millbury, New Braintree, Northborough, Oakham, Paxton, Rutland, Shrewsbury, Southborough, West Boylston, Westborough, and Worcester