- Provider - Elder Services of Worcester Area, Inc.

Address: (See Map)

67 Millbrook St.
Suite 100
Worcester, MA 01606

Mailing Address

67 Millbrook St.
Suite 100
Worcester, MA 01606

Contact Information:

Phone: (508) 756-1545
Fax: (508) 754-7771
TDD: (774) 312-7291
Toll Free: (800) 243-5111
Website: http://www.eswa.org/
Email: irinfo@eswa.org


Elder Services of Worcester Area's (ESWA)mission is to help elders, younger poeple with disabilites and their families obtain essential long term support services, enabling them to remain at home. ESWA is a private non-profit and an Aging Service Access Point, regulate and funded by Elder Affairs. Building on four decades of experience, we offer expert community based, long term care solutions; successful independent life at home is possible. Eligibility and cost vary by program, for details call to speak with our Information and Referral Specialist.

Service Categories

Abuse (Alcohol/Emotional/Sexual) - Referral, Abuse and Protection Services - Referral, Adaptive Equipment, ADH Initial Determination, Adult Day Health MFCSP, Adult Foster Care - Level I, Adult Foster Care - Level I Alternative Placement, Adult Foster Care - Level I MLOA, Adult Foster Care - Level I NMLOA, Adult Foster Care - Level II, Adult Foster Care - Level II Alternative Placement, Adult Foster Care - Level II MLOA, Adult Foster Care - Level II NMLOA, AFC Initial Determination, Afterschool/Daycare MFCSP, Agencies, Agencies & Organizations - Referral, Alzheimer's/Dem. Assessment/Coaching, Alzheimer's/Dementia Coaching, Alzheimer's/Dementia Coaching MFCSP, ANCHOR Only, ANCHOR Supplement, ASAP COVID-19 Provider Sustainability, Assistance programs/Hotlines, Assisted Living MFCSP, Campership MFCSP, Campership/After School Program, Care Coordination (Monthly), Care Coordination (Monthly) - Tier 1, Care Coordination (Monthly) - Tier 2, Care Coordination (Monthly) - Tier 3, Care Transitions, Care Transitions, Caregiver Access Assistance MFCSP, Caregiver Counseling MFCSP, Caregiver Services, Caregiver Services, Caregiver Services, Caregiver Support Group MFCSP, Caregiver Training & Education - Powerful Tools, Caregiver Training/Education Powerful Tools MFCSP, Caregiver Training/Education Savvy Caregiver MFCSP, Caring Homes Initial Determination, Caring Homes Re-Determination, Case Management, CCTP Adaptive Equipment, CCTP Chore - Heavy, CCTP Family/Informal Support Communication, CCTP High Risk Tool, CCTP Home Visit, CCTP Home Visit - More Than 3 Days from Discharge, CCTP Home Visit - Within 3 Day of Discharge, CCTP Homemaker, CCTP Palliative Care, CCTP Review of Discharge Checklist, CCTP Travel to/from Face to Face, Chore - Heavy - Premium, Chore MFCSP, Coleman Coaching, Communication Aid ADSSP-B, Companion, Companion - 42+, Companion - 42+ Nights, Companion - 42+ Nights/Weekends, Companion - 42+ Weekends, Companion - Alt Rate 1, Companion - Alt Rate 2, Companion - Cluster, Companion - Supportive Housing, Companion MFCSP, Completion of MH Application for Redeterm. (SCO), Congregate Meal Breakfast Basic Hot Weekday, Congregate Meal Cultural Hindu/Vegetarian, Congregate Meal Lunch Basic Cold, Congregate Meal Lunch Basic Hot, Congregate Meal Lunch Cultural Chinese, Congregate Meal Lunch Cultural Kosher, Congregate Meal Lunch Cultural Latino, Congregate Meal Lunch Cultural Middle Eastern, Counseling/Professional Therapy MFCSP, COVID - Assistive Technology, COVID Bulk - Cleaning Supplies, COVID Bulk - Delivery Equipment/Insulated Bags, COVID Bulk - Personal Hygiene Supplies, COVID Bulk - Personal Protective Equipment (PPE), Dementia - Referral, Diagnosis Red Flags, Discharge - 01 - Nursing Facility, Discharge - 02 - Intermediate Care Facility / MR, Discharge - 03 - IMDs (age-limited), Discharge - 04 - Chronic Hospital, Discharge - 04 - Other, Discharge - 04 - Public Health Hospital, Discharge - 04 - Rehabilitation Hospital, Durable Equipment, ECOP - NW Initial Determination, ECOP - NW Re-Determination, Education -Chronic Disease Self Management Program, Education -Diabetes Self Management Program, Education -Healthy Eating, Education -Matter of Balance, Electronic Comfort Pet (ECP), Electronic Medication System ADSSP-B, Email Contact, Emergency Assistance - Referral, Environmental Accessibility Adaptations, Environmental Adaptations/Home Modifications MFCSP, Evaluation, Evaluation (PCA), Face to Face Contact, Financial Management Assistance, Food & Nutrition Services - Referral, Frequent Elderly Health Issues - Referral, FY20/FY21 Home Health Aide Supplemental, FY20/FY21 Homemaker Supplemental, FY20/FY21 Personal Care Supplemental, GAFC (Per Diem), GAFC Initial Determination, Goods & Services, GPS/Tracking Devices ADSSP-B, Grocery Shopping & Delivery MFCSP, Group Outreach, Group Outreach MFCSP, HDM Meal - 2 Meal Pack, HDM Meal - 5 Meal Pack, HDM Meal Cold/Frozen Cultural Weekday Hindu/Veg, HDM Meal Cold/Frozen Cultural Weekday Kosher, HDM Meal Emergency Meal, HDM Meal Emergency Meal - RDA, HDM Meal Holiday Cold, HDM Meal Holiday Frozen, HDM Meal Holiday Hot, HDM Meal Holiday Kosher, HDM Meal Hot Cultural Weekday Kosher, HDM Meal Hot Cultural Weekday Latino, HDM Meal Lunch Weekday Cold, HDM Meal Lunch Weekday Cold/Frozen Therapeutic, HDM Meal Lunch Weekday Frozen, HDM Meal Lunch Weekday Hot, HDM Meal Lunch Weekday Hot Therapeutic, HDM Meal Supper Weekday Cold, Health Professionals & Specialists - Referral, Home Care Services - Referral, Home Health Aide - 42+, Home Health Aide - 42+ Nights, Home Health Aide - 42+ Nights/Weekends, Home Health Aide - 42+ Weekends, Home Health Aide MFCSP, Home Health Services, Home Visit Fee Only (SCO), Homemaker, Homemaker - 42+, Homemaker - 42+ Nights, Homemaker - 42+ Nights/Weekends, Homemaker - 42+ Weekends, Homemaker - Alt Rate 1, Homemaker - Alt Rate 2, Homemaker - Cluster, Homemaker - Cluster Private Pay, Homemaker - Common Areas, Homemaker - Complex, Homemaker - Nights, Homemaker - Nights and Weekends, Homemaker - Private Pay, Homemaker - Supportive Housing, Homemaker - Supportive Housing Private Pay, Homemaker - Weekends, Homemaker MFCSP, Hospital Admission, Hospital Discharge (CCTP), Information, Information - Referral, Information and Education, Information and Programs, Information and Resources, Intake and Assessment (AFC), Intake and Orientation, Intake and Orientation (Consumer Directed Svcs), Intake and Orientation (PCA), Intensive Care Management, Interpreting, Issues, Laundry MFCSP, Legal Services (Protective), Level 1 Visit (SCO), Medical Supplies MFCSP, Medication Dispensing System (Install), Medication Dispensing System (Monthly), Medication Reconciliation, MFP - In-Patient (less than 30 days), MFP - Re-Institutionalization (30 days or more), Multimedia Outreach, NF AIH Initial Determination, NF Community Initial Determination, NF Continuation of Stay Determination, NF Conversion Initial Determination, NF Non-AIH Initial Determination, NF Retrospective Inital Determination, NF Short Term Review Determination, NF Transfer (NF to NF) Determination, Nursing Home MFCSP, Occupational Therapy (AFC), One Time Basic Necessities, Options Counseling - Email, Options Counseling - Face to Face, Options Counseling - Professional Consult - CSSM, Options Counseling - Telephone, Options Counseling - Virtual, Other Respite Services MFCSP, Other Supplemental Services MFCSP, Outreach, PACE Initial Determination, PERS Prior Authorization, Person Centered Companion ADSSP-B, Personal Care, Personal Care - 42+, Personal Care - 42+ Nights, Personal Care - 42+ Nights/Weekends, Personal Care - 42+ Weekends, Personal Care - Alt Rate 1, Personal Care - Alt Rate 2, Personal Care - Cluster, Personal Care - Cluster Private Pay, Personal Care - Complex, Personal Care - Nights, Personal Care - Nights and Weekends, Personal Care - Private Pay, Personal Care - Supportive Housing, Personal Care - Supportive Housing Private Pay, Personal Care - Weekends, Personal Care MFCSP, Personal Health Record, Planning - Referral, Portable Music Player/Music Gift Cards ADSSP-B, Prescription & Drug Assistance - Referral, Primary Care Physician Appointment, Print Media Outreach, Print Media Outreach MFCSP, Professional Services, Professional Services - Referral, Professionals and Services, Programs, Programs and Agencies, Programs and Emergency Assistance, Rapid Response, Rapid Response Enhanced, Re-evaluation, Re-evaluation (PCA), Resources, Respite - Adult Day Health, Respite - Assisted Living, Respite - In Home, Respite - Rest Home, Respite Service Scholarships/Subsidies, Respite Services, Respite Services - Referral, Scholarship for Respite Services MFCSP, Scholarship for Supplemental Services MFCSP, Screening/ADH Conversion, Screening/AFC Conversion, Screening/CSSM, Screening/Home Health Initial, Screening/Home Health Reassessment, Short Term Care Advisement, Skills Training, Skills Training - Annual Comprehensive (PCA), Skills Training - Issue Focus in Person (PCA), Skills Training - Issue Focus Telephonic (PCA), Skills Training - Quarterly Comprehensive (PCA), Skills Training - Surrogate (PCA), Skills Training (Consumer Directed Svcs), Skills Training (PCA), Social Day Health MFCSP

Geographic Areas Served

  • Cities Auburn, Barre, Boylston, Grafton, Hardwick, Holden, Leicester, Millbury, New Braintree, Oakham, Paxton, Rutland, Shrewsbury, West Boylston, Worcester

Telephone Numbers

  • Fax: (508) 754-7771
  • Main: (508) 756-1545
  • TDD/TTY: (774) 312-7291
  • Alternate: (508) 852-3205
  • Toll free in state: (800) 243-5111

Hours of Operation

  • Monday: 8:00 AM-5:00 PM
  • Tuesday: 8:00 AM-5:00 PM
  • Wednesday: 8:00 AM-5:00 PM
  • Thursday: 8:00 AM-5:00 PM
  • Friday: 8:00 AM-5:00 PM

Accessibility Features

  • Access to all public areas and floor of building


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Last Update Date: 03/02/2021

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